Tuesday, September 15, 2015

How MHRD (& DIRECTOR IIT) disposed of my "Serious Systemic Problems in Indian CS IT Academia" grievance dated Nov. 2011, DOING NOTHING REALLY

I had put up my complaint as a grievance in Nov. 2011 at the following portal, http://pgportal.gov.in/, whose description is as follows:
PORTAL FOR PUBLIC GRIEVANCES, Brought to you by Department of Administrative Reforms & Public Grievances, Government of India

I received an email (and SMS) today (15th Sept. 2015) that my grievance has been DISPOSED. The status of the grievance could be checked at the portal by (mainly) giving the registration number. [No login is required; so anybody can do it.] I have given below the Grievance Status. [BTW MHRD stands for (Union/Federal) Ministry of Human Resource Development, http://mhrd.gov.in/, which is the main ministry handling education policy and public (tax payer) funds disbursement to UGC/AICTE and other such institutions which disburse it to suitable educational institutions across the country.]

Registration Number : DSEHE/E/2011/01988
Name Of Complainant : Ravi S. Iyer
Date of Receipt : 10 Nov 2011
Received by : Department of Higher Education
Forwarded to : DIRECTOR IIT
Contact Address : ROOM NO 516 C
                                        SHASTRI BHWAN
                                        NEW DELHI110001
Contact Number : 23073241
Grievance Description : Dear sir/madam, I had sent a mail on Oct. 28th 2011 to Hon'ble ministers, MHRD and others on "Serious Systemic Problems in Indian CS IT Academia" (see attached document) but have not received any response so far. I have written another post on the issue with some concrete suggestions for a solution, entitled "CS IT Academia: How To Relieve Suffering of Students, Parents and Employers" here: http://eklavyasai.blogspot.com/2011/11/cs-it-academia-suffering-students.html I would be very happy to receive some acknowledgement of receipt of this grievance suggested solution, and your esteemed ministry's views on the matter. I also offer my services, in case your esteemed ministry is interested, in a part-time, free Seva capacity to help arrive at some solution to this serious problem for the entire country. Regards Ravi Iyer Software Consultant Puttaparthi, Andhra Pradesh e-mail: ravi@raviiyer.org web: raviiyer.org - Individual Capacity, Not-For-Profit Effort Service to Society is Service to God
Current Status : CASE CLOSED
Date of Action : 15 Sep 2015
Details : The matter does not pertain to MHRD. Even otherwise it is not a grievance.

--The following were provided by me (Ravi S. Iyer) today (15th Sept. 2015) on the status page --
Feedback Rating: Poor [Lowest rating]
Feedback comments: [The website accepted the comments below but does not show it on the status window. It does show the above feedback rating though. Also note that a lakh is an Indian term for one hundred thousand. So 'lakhs of students' means 'hundreds of thousands of students'.]

As explained in the doc. attached to my grievance (and available on the net here: http://eklavyasai.blogspot.in/2011/09/cs-it-academia-serious-systemic.html), "The unfortunate reality of the vast number of CS & IT departments of universities & colleges in the country is that the Professors of these departments are strong in theory and research publications but not so strong in practical areas like Software Design and Programming or Coding. Naturally the students graduating out of CS & IT academia also end up having somewhat strong theoretical and research-oriented skills but being weak in Software Design and Programming."

The doc. also explains that AICTE/UGC policies do NOT encourage CS/IT academics to know programming well, and that these policies need to be changed. Further, as explained in the same document, MHRD is the govt. agency that gives TAX PAYER money to AICTE/UGC, and so MHRD is answerable to the Indian public for AICTE/UGC policy failures affecting lakhs of students & parents in the country.

So I completely disagree with MHRD's reasons for closing this grievance. Not only is my grievance a valid grievance, it also pertains to MHRD.

The grievance status states that it was forwarded to DIRECTOR IIT. What response did MHRD get from him/her? Why has that response not been shared on this status? Is the DIRECTOR IIT not answerable or accountable for AICTE/UGC policies that he/she may have been instrumental in formulating, and that affects the lives of lakhs of students & parents in the country?
--- end Feedback comments ---
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I sent the above blog post contents as an email to the Hon'ble minister for Human Resources Development, Smt. Smriti Irani (on 15th Sept. 2015).

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