Sunday, October 30, 2016

My 2011 Dharma Sankat (Ethical Dilemma) about HOD opposition to my Sri Sathya Sai Vidya Vahini and other IT work in the Sai university

Please note that this post is copy-pasted from my post on another blog of mine, https://ravisiyer.blogspot.com/2016/10/my-2011-dharma-sankat-ethical-dilemma.html; copy-paste re-done on 18th Sept. 2020. Further note that only content of my mails in this post (and not that of others) can be freely shared using CC-BY license.

18th Sept. 2020 Update: I had an inner urge to name-snip the names of some person(s) in this post and so have done so. This post may have got missed out in the name-snipping I did some months ago.

I have given below a comment on this post, which I felt is appropriate to put at the top of this looong post instead of the bottom.

In my associated Facebook post, https://www.facebook.com/ravi.s.iyer.7/posts/1809933989223170, in response to comments that my post is too long and a request to make it short, I (Ravi) wrote (slightly edited):

My post is a record of correspondence related to a follow-orders-of-boss strict hierarchy discipline culture in the Sai university versus a more democratic right-to-question-boss culture like in the international software industry that I was in for nearly two decades prior to me offering FREE SERVICE in the Sai university for nine years with designation of Honorary Staff, Honorary Faculty and Visiting Faculty. It also is related to how spiritual vision of what Bhagavan Sri Sathya Sai Baba conceived as a DIVINE university may sometimes get ignored due to narrow "pure academics" vision of some academic departments/department heads/higher university authorities like vice-chancellor, registrar & controller of examinations.

In my view, the correspondence has to be presented in full to be an authentic record. Yes, its length will put off many people who will therefore not read it. That's fine. The post is meant only for those who have to grapple with or want to understand such issues of philosophy/vision of a spiritual university getting lost in narrower vision of "pure academics" administrators (like HOD, Director, Registrar, Controller of Examinations, vice-chancellor).
---end comment--------------------------------------------------------

Proper post begins.

Please note that this is a very long post. Readers may want to skim through it quickly first and then read it properly only if the matter is of interest to them.

I felt it appropriate to share the following mail exchanges of mine, as a record/chronicle of the administrative type problems I faced while doing and and promoting IT (Information Technology) work in an ethical way in the Dept. of Mathematics & Computer Science, Sri Sathya Sai Institute of Higher Learning (Sai university). While I have moved on to another field of social media writing on spirituality & religion and some other topics as well, I think the exchange given below may be of use to some others who may find themselves in a similar position as me, and so I decided to chronicle/record it publicly.

I had a concern about sharing what I had marked then as confidential, on this blog publicly now. But so much of unethical stuff has happened not only with how the administrators of the Sai university (SSSIHL) treated me (for details about it, see my blog post: My May 2012 service record & record tampering related correspondence with Sai university (SSSIHL) administrators, http://ravisiyer.blogspot.in/2015/11/my-may-2012-service-record-record.html, dated Nov. 13th 2015, last updated 2nd Sept. 2016), but also with how the Sai university was HIJACKED by the TRAITORS Narasimhamurthy and former vice-chancellor, --Name1-snipped--, from Jul. 2011 to Nov. 2014. Given those happenings, and the fact that the responses of the Controller of Examinations of the Sai university then, Shri G.S. Srirangarajan, are not revealing any really sensitive information that may harm the Sai university future prospects, I felt it appropriate to share it publicly now.

Note that in the mails below, HOD stands for Head of Department, and HOD of the dept. I was associated with, DMACS, then was --Name2-snipped-- also known as --Name2x-snipped--. 'Dharma Sankat' is a Sanskrit/Indian vernacular languages term meaning ethical or moral dilemma. TCS stands for Tata Consultancy Services.

[Text of first mail of mine is given below]
From: Sri Ravi S Iyer DMACS, SSSIHL <raviiyer@sssihl.edu.in>
Date: Tue, Mar 22, 2011 at 2:22 PM
Subject: Confidential: Request for 'Dharma Sankat' resolution advice
To: Registrar SSSIHL <registrar@sssihl.edu.in>, Controller of Examinations SSSIHL <controller@sssihl.edu.in>

Sairam Registrar sir, Controller sir,

Please treat this mail as Confidential.

I have got into a 'conflict of duty'/'Dharma Sankat' situation and request advise from you sirs.

In connection with, IMHO, two wonderful 'service to society' Information Technology (IT) applications developed by students & faculty of DMACS, I find that there is a strong conflict of views between HOD, DMACS, Prof. --Name2-snipped-- (as well as some of the senior faculty of DMACS), and me. One of the applications is a 'Publications Db' web application meant to help students & faculty of various departments search for Publications, Dissertations etc. authored by SSSIHL students & faculty, and another is a 'Learn Conversational Telugu from English'/'Sai Maata' web application meant to help non-Telugu speaking students & faculty pick up conversational Telugu / enjoy Telugu in Bhagavan's Divine Voice.

There also is a 'conflict of view' about me trying to associate with Bhagavan's wonderful Sri Sathya Sai Vidya Vahini project in the IT application (web programming) area. Note that there is no conflict in me associating with any Computer Science research project related to Sri Sathya Sai Vidya Vahini.

I feel it is my duty to promote these applications and expose other SSSIHL faculty (of other departments) to them and collaborate with interested such faculty for further progress in these applications. However HOD sir (as well as some of the senior faculty of DMACS) seem to have different views.

Yesterday I got very frustrated with what I perceive to be non-cooperation from HOD sir (as well as some senior faculty of DMACS). Today the emotional charged situation has been defused and I was able to discuss some other (non-conflicting) matter in an amiable way with HOD sir (and some senior faculty of DMACS). But the non-cooperation on IT applications area issue is still not resolved.

On deeper analysis I feel that the non-cooperation stems from a CS vs. IT (Computer Science vs. Information Technology) issue and the CS (and Maths) research vision that HOD sir (as well as some of the senior faculty of DMACS) have for the department. I feel I should explain & discuss these issues with a higher SSSIHL authority and get advise on what is the 'dharmic' thing for me to do now.

I am not an academician and come from an easygoing software industry culture where we did not have strict hierarchies and strict discipline. I also have had good exposure to the 'spiritual' discipline and culture of the Sri Sathya Sai Seva Organization, Maharashtra, of which I was blessed to be a member for around 7 to 8 years.

I do not know whether it is appropriate for me, in SSSIHL culture, to raise such 'conflict of duty' issues between me & HOD sir, to higher authorities. If that is not appropriate please let me know and I will try to simply fall in line with HOD sir's instructions & views.

If on the other hand, SSSIHL culture allows me to discuss with higher authorities like you sirs, the 'conflict of duty' issue between me & HOD sir, and get advice on the 'dharmic' thing to do, I request you to let me share details of the issue with you sirs. It may be best if I can email you the details and follow it up with a meeting if required and if you can spare the time. But if you would like it to be done differently please let me know. If you would like to speak on the telephone to me, please feel free to call me on my cell: --snip--.

I would like to clearly explain that this is NOT an EGO issue for me. I repeat that if SSSIHL culture is that I have to fall in line with HOD sir's views, just let me know and I will try to do that.

I would also like to say that both --Name2-snipped-- sir (HOD sir) and I have health problems :-). These sort of emotionally charged situations are not good for the health of either of us. So it will be best if this 'conflict of duty' is resolved and the situation is handled with minimal emotional disturbance :-).

Regards

Ravi Iyer
Software Consultant
Visiting Faculty
Department of Mathematics & Computer Science (DMACS)
Sri Sathya Sai Institute of Higher Learning (SSSIHL)
Cell: --snip--
----end mail text -------------------------------

[Response from then Controller of Examinations, Shri G.S. Srirangarajan]

from: Srinivas Srirangarajan <controller@sssihl.edu.in>
to: "Sri Ravi S Iyer DMACS, SSSIHL" <raviiyer@sssihl.edu.in>
date: Sun, Mar 27, 2011 at 9:58 AM
subject: Re: Confidential: Request for 'Dharma Sankat' resolution advice

Dear Mr. Ravi Iyer

Sairam! Sorry for my delayed response. I really do not know whether I can help you in this matter, in my position as the COE. However, I would not mind having a chat with you and possibly try to understand the issue and share my views about it. If that helps we could surely meet up some time.

I did speak to the Registrar and he said he would get in touch with you shortly regarding this matter.

Loving Regards
G.S. Srirangarajan
Controller of Examinations
Sri Sathya Sai Institute of Higher Learning
(Deemed to be University)
Prasanthi Nilayam - 515 134
Anantapur District, Andhra Pradesh
India
www.sssihl.edu.in
controller@sssihl.edu.in
gssrirangarajan@sssihl.edu.in
--snip--
----end mail text -------------------------------

[My response to CoE, Shri G.S. Srirangarajan]

from: Ravi Iyer <raviiyer@sssihl.edu.in>
to: Srinivas Srirangarajan <controller@sssihl.edu.in>
date: Sun, Mar 27, 2011 at 2:11 PM
subject: Re: Confidential: Request for 'Dharma Sankat' resolution advice

Sairam COE sir,

Thank you for your response.

I had felt that I should send my "Request for 'Dharma Sankat' resolution advice" mail to you too (in addition to Registrar sir) as I feel that both are key positions in understanding and implementing the vision of SSSIHL. The 'Dharma Sankat', IMHO, can best be resolved by understanding it in the context of the vision of the university as set by Bhagavan, our Chancellor.

I appreciate your willingness to have a chat with me. I also thank you for having spoken about it to the Registrar.

However I feel it will be better for me to send an email response to you (as given below). I hope you do not mind me sending it to you via email. Email allows me to clearly state my views (though I acknowledge that the mails are somewhat lengthy :-)). It allows the recipients to view it at their convenience and refer to it again whenever required. Of course certain sensitivities have to borne in mind while communicating via email, and I think I have taken care of that.

The email content below explains the issue. If you feel it is appropriate to be forwarded to Registrar sir or Vice-Chancellor sir please do so. If, on the other hand, you, sir, feel that it may be inappropriate for you to do so, I will fully understand and will not be disappointed in the least. I must say that your willingness to communicate with me on this sensitive matter gives me hope that I may get a clear resolution of the 'conflict of duty' issue. Note that I will fully accept a decision from administrative authorities of SSSIHL even if I may not be convinced of it, as, IMHO, the administrative authorities of SSSIHL are the best judges of the vision of SSSIHL and it is my duty, while I am offering Seva in SSSIHL, to fall in line with their directives.

Email drafted for Registrar sir, Controller of Examinations sir on 'Conflict of Duty'/'Dharma Sankat' issue between me and HOD sir (not yet sent to Registrar sir)
---------------------------------------------------------------------------------------------

Sairam sirs,

I would like to first say that, in my humble analysis, the root of the problem lies in a Computer Science vs. Information Technology (CS vs. IT) issue.

Specifically, I have the strong impression that HOD sir and many, but not all, of the student-turned faculty of DMACS are of the opinion that DMACS should focus only on Computer Science Research (besides Mathematics Research). Information Technology work like Sri Sathya Sai Vidya Vahini (SSSVV) web programming work are considered by HOD sir and most, but not all, DMACS faculty to be a dilution of the Computer Science focus of the department.

I must also mention that academic Computer Science research projects involving Sri Sathya Sai Vidya Vahini are well accepted by HOD sir & other DMACS faculty.

I am not an academician and so I may be wrong but I feel perhaps they may be right in their view from a pure academics standpoint.

I am disinterested in Computer Science research. My interest area is teaching practical computer programming skills and providing technical & programming consultancy to projects where we create computer software to serve society with love and detachment which will help us in our spiritual uplift. And (please excuse me for blowing my own bugle) as I have very strong industry software design & programming skills, I feel that I have the right skill set to help students in these areas. If you would like to know about my software background please see attached my BioData and IndustryWorkExperience documents.

I currently teach an Information Technology oriented Web programming course for IInd M.Sc. (2 semester course). Using previous M.Sc. Dissertation Computer project work & mini-project work from the 'Web programming' course we have produced some interesting web applications, namely, 'Publications Db' meant to help students & faculty of various departments search for Publications, Dissertations etc. authored by SSSIHL students & faculty, and another is a 'Learn Conversational Telugu from English'/'Sai Maata' web application meant to help non-Telugu speaking students & faculty pick up conversational Telugu / enjoy Telugu in Bhagavan's Divine Voice.

I feel it is my duty to promote these applications and expose other SSSIHL faculty (of other departments) to them and collaborate with any interested faculty for further progress in these applications. If after doing this promotion & exposure of DMACS IT 'Service to Society' work, if I find that other faculty are not interested or that the software does not effectively serve society, I will accept the rejection gracefully and may take some input for improving the software.

For this purpose of promotion & exposure of DMACS IT work, all I needed was a 'shared' web server where I can host these applications. Then I could mail the intranet url (web address) to interested faculty of SSSIHL (including departments other than DMACS) so that they could view the applications on a browser running on a PC in their departments (like they access eGuru). My considered technical opinion is that the load on the 'shared' web server due to these applications will be minimal as these applications are light and currently may only be demonstrated.

I was very dismayed to find that HOD sir & some other faculty of DMACS did not help me by making such a 'shared' web server available. Instead I was told that I should go to 'Computer Center'!!! Are these applications not DMACS applications?? Are they low-level IT work which should be shunted off to 'Computer Center' with DMACS doing only Computer Science (and Mathematics) Research work?? And if it has to be hosted on "Computer Center" server should not HOD sir take the initiative by communicating with Computer Center?? If I try to contact Computer Center on my own (without the backing of my HOD) for this hosting, they may bounce me back to my department!!

Perhaps HOD sir & some other faculty of DMACS are right about DMACS staying away from IT work. In which case why have an IT oriented 'web programming course' at all? We should then have only Computer Science research oriented Lab courses.

This is one manifestation of my 'Dharma Sankat'.

Another manifestation of the 'Dharma Sankat' is IT oriented work in Bhagavan's Sri Sathya Sai Vidya Vahini project (different from Computer Science research work for SSSVV). I presumed that as Bhagavan is our Chancellor and had personally come to college (in October last year if I recall correctly) when, I am told, brother Satyajit Salian made a presentation on SSSVV and requested DMACS (and another department) to help, that DMACS would be happy if some teacher got interested in it. I was very keen on it. And I planned to install SSSVV on a DMACS server and then consider doing the Web programming course on the software platform (PHP/mySQL, Joomla, Moodle etc.) that it uses.

I must also say that students seem to be very keen on getting involved with SSSVV in some way in the 'Web programming' course (but not as M.Sc. dissertation or as M.Tech projects where they prefer research oriented dissertations/projects).

I was somewhat puzzled to find that HOD sir & most of the other faculty in DMACS were not really interested. I felt that fine, if they are not interested at least let me take it up. But HOD sir controls access to machine resources as well as people resources (like System administrator). I was very dismayed to find it to be an uphill battle to procure the machine resource to install SSSVV and even get permission to interact with the TCS SSSVV development team. As SSSVV uses a lot of software components and uses Red Hat Enterprise Linux (which is not free, i.e. needs a license), there are many challenges/problems to get it set up on Fedora Linux (which is free). The TCS development team is responsive in their communication but the problems are taking time to get sorted out.

I find that at DMACS side, I have to do everything alone (cannot request System Administrator to get involved as HOD sir is not interested). And in our environment where HOD sir is very, very powerful, one man alone who does not have the support of the HOD can easily get isolated and defeated.

Latest update on local SSSVV installation on DMACS server: Though HOD sir, it seems to me, is not interested in SSSVV and is very, very slow on giving me resources for SSSVV, I have been working very hard over the past few days to install SSSVV on local DMACS server with extensive interaction with the TCS SSSVV team over email & phone. By Bhagavan's Grace, I am very close to getting it done.

In all probability, I will have the wonderful Sri Sathya Sai Vidya Vahini software running on a DMACS server before March 31st which, IMHO, ideally, should be made accessible to all interested students & faculty of all departments of SSSIHL. HOD sir, IMHO, will not be happy if that happens though he may not say anything as SSSVV is quite a 'high profile' project as of now.

As mentioned earlier, I teach a 2 semester Web Programming Course for IInd M.Sc. students. Past 2 years I have taught it on the Microsoft ASP.Net & Microsoft SQL Server/Access platform. I intend to propose changing the platform of the Web programming course to PHP/mySQL and software components like Joomla, Moodle etc. that SSSVV uses. This will enable me to teach students the web programming skill set as applied to SSSVV platform over 1 & 1/2 semesters, and have a 1/2 semester mini-project (Jan 15th to March 1st/2nd week) on SSSVV IT development. The learning goals of the students will be fully met and additionally they will have the great opportunity to work on Bhagavan's wonderful SSSVV project, and the exposure to a real-life software produced by TCS will be, IMHO, a fantastic learning experience for them.

I have to clarify that HOD sir is NOT STOPPING ME from my efforts in associating with SSSVV IT work in the Web Programming course in any way.

A 'conflict of duty' issue for me after SSSVV installation on DMACS server (which may happen anytime in the near future) will be:
Should I understand the 'unexpressed but clearly understood by his actions' disinterest of HOD sir in IT work of SSSVV and keep it limited only to my Web programming course students?

Or should I go against his unsaid views and allow local SSSVV site on DMACS server to be accessible to all departments of SSSIHL, and collaborate with faculty of other departments who are interested in associating with the IT work possibilities of SSSVV?

I would be very happy to receive your valuable views on this rather long email :-). If your views align with HOD sir then I will try to fall in line with HOD sir's views.

Another thing I must say is that I had prepared a document on exploring ways in which SSSIHL could participate and contribute to the IT component of Bhagavan's mission. [As of today, the IT component in many of Bhagavan's wonderful organizations like SSSCT, SSSIHMS, SSSST and even SSSIHL administration is quite significant.] I mailed the document to HOD sir on January 7th this year. I thought that he might open it up for discussion in the department. Instead he chose to stay silent.

Recently when I asked whether I could forward the document to higher authorities as he (HOD sir) had not shown any interest, he wrote that the 'the timing for this is yet to ripe and recommended to wait' but added that he will not stop me from sending it to higher authorities. I feel there is nothing wrong in airing some suggestions/views to higher authorities (Registrar sir, Controller sir, and if they find it appropriate they could forward it to Respected Vice-Chancellor sir). They can simply reject the entire view and I will accept the rejection gracefully.

If you sirs feel that I can forward that document to you, please let me know. I would be very glad to send it.

I must say that I do not have any personal grudges or personal issues with HOD sir. He works very hard for DMACS - far, far harder than me (I am not a Karma Yogi like HOD sir). We just have strong differences of opinion in the CS vs. IT issue. I wish him well.

I pray to Bhagavan to give an amicable, peaceful and Dharmic solution to my problem.


Regards

Ravi Iyer
Software Consultant
Visiting Faculty
Department of Mathematics & Computer Science (DMACS)
Sri Sathya Sai Institute of Higher Learning (SSSIHL)
Cell: --snip--

----end mail text -------------------------------

The next set of mails related to this topic have a different subject line, and are given below.

from: Ravi Iyer <raviiyer@sssihl.edu.in>
to: Srinivas Srirangarajan <controller@sssihl.edu.in>
date: Tue, Mar 29, 2011 at 8:06 PM
subject: Had a friendly chat with HOD sir today on CS vs. IT issue

Sairam CoE sir,

I thought I should update you about a small, friendly meeting that I had with Prof. --Name2-snipped-- today. I told --Name2x-snipped-- sir, that with Bhagavan's current health we should try to understand each other and work together giving minimal trouble to administrative authorities.

Prof. --Name2x-snipped-- responded very well and we had a very friendly chat. I think we both understand our different viewpoints in the CS vs. IT issue.

IMHO, if higher authorities of SSSIHL are able to give clear directives on whether DMACS should get involved with IT, and if so, to what extent, that will sort out this CS vs. IT confusion/conflict.

I also informed HOD sir of the request I made to higher administrative authorities to get advise on this issue.

BTW, with ever-willing support from TCS support staff, I have been able to successfully install Sri Sathya Sai Vidya Vahini software on DMACS server today. I have forwarded the 'Thank you' mail that I sent to the TCS SSSVV team that I interacted with.

Regards

Ravi Iyer
Software Consultant
Visiting Faculty
Department of Mathematics & Computer Science (DMACS)
Sri Sathya Sai Institute of Higher Learning (SSSIHL)



---------- Forwarded message ----------
From: Ravi Iyer <riyer02@gmail.com>
Date: Tue, Mar 29, 2011 at 7:50 PM
Subject: SSSVV running on DMACS server!!!
To: [email ids of TCS staff Rajesh Agarwal , Nandkishor Mardikar and Palash Pal]
Cc: "Prof. Jayaprakash V" --snip--, Vigneshwaran G --snip-- [Vignesh was part of Satyajit Salian led SSSVV team]


Dear all,

I am very happy to say that with ever-willing support from Palash, I have been able to successfully install Sri Sathya Sai Vidya Vahini software on standalone (single server) in DMACS, SSSIHL.

In the process I have got reasonable familiarity with the installation process, which gives me the confidence that, if needed, I will be able to re-install this version of the software again, with minor support only, and that too if required.

This puts me in a very comfortable position to teach students Web Programming using PHP/mySQL and other components like Joomla, Moodle etc. that SSSVV uses. Mini-projects (from Jan 15th to March 1st/2nd week) are certainly possible on SSSVV, though the initial year mini-projects may deal more with understanding the design and programs of the software rather than any development.

I thank the TCS SSSVV team who interacted with me: Rajesh, Nandkishor & Palash, for their readiness to help me with the installation. I am sure the students will be overjoyed to get involved, in howsoever small a way, with this wonderful software & project.

Regards

Ravi Iyer
Software Consultant
Visiting Faculty
Department of Mathematics & Computer Science (DMACS)
Sri Sathya Sai Institute of Higher Learning (SSSIHL)

----end mail text -------------------------------

from: Srinivas Srirangarajan <controller@sssihl.edu.in>
to: Ravi Iyer <raviiyer@sssihl.edu.in>
date: Wed, Mar 30, 2011 at 9:20 AM
subject: Re: Had a friendly chat with HOD sir today on CS vs. IT issue

Dear Sir

Sairam! This is wonderful! Swami is faster in His work than any of us. So He has already helped sort out the problem to this level. Now I guess, the HOD and a couple of you can have a meeting with VC, Registrar and myself and we can discuss this matter. Personally I am not an expert in either CS or IT, so tough to express my views on this.

But as you have stated, the Institute, in principle, has to take a stand on this in terms of its Vision and Focus. Therefore, the next logical step that I see is a meeting of the department (either all faculty or select faculty) and the administration. Is it not?

And congratulations on the successful installation of the Sri Sathya Sai Vidya Vahini software on DMACS server!

Loving Regards
G.S. Srirangarajan
Controller of Examinations
Sri Sathya Sai Institute of Higher Learning
(Deemed to be University)
Prasanthi Nilayam - 515 134
Anantapur District, Andhra Pradesh
India
www.sssihl.edu.in
controller@sssihl.edu.in
gssrirangarajan@sssihl.edu.in
--snip--
----end mail text -------------------------------

from: Ravi Iyer <raviiyer@sssihl.edu.in>
to: Srinivas Srirangarajan <controller@sssihl.edu.in>
date: Wed, Mar 30, 2011 at 9:59 AM
subject: Re: Had a friendly chat with HOD sir today on CS vs. IT issue

Sairam CoE sir,

Thank you for your response.

I am still quite mystified :-) by Swami's ways. After all, He is a Poorna Avatar and so His Maya Shakti is phenomenal. I really do not know Swami's role in 'sorting out the problem to this level'. But I do clearly understand that we are all blessed to be instruments in His mission to reinstate Sathya, Dharma, Shanti & Prema in the world. It is just that sometimes our perceptions on how we should contribute to this wonderful mission of Bhagavan varies. However, our common faith in Swami and Swami's teachings & ideals (though I struggle to match up to His teachings & ideals) allows us to keep such issues under control.

Sir, you wrote,
"But as you have stated, the Institute, in principle, has to take a stand on this in terms of its Vision and Focus. Therefore, the next logical step that I see is a meeting of the department (either all faculty or select faculty) and the administration. Is it not?"

I entirely agree with your views. I think that is the next logical step. I hope you do not think that I am taking too much liberty in emailing you so many things, but I feel I should send you the document I (and another faculty who prefers to be anonymous as of now) had mailed to HOD sir on Jan 7th this year, on exploring ways in which SSSIHL could participate and contribute to the IT component of Bhagavan's mission. I think it will help  administrative authorities to get a better understanding of this CS vs. IT issue. So I have attached the document to this mail.

And, last but not the least, thank you for your encouraging words on successful installation of Sri Sathya Sai Vidya Vahini software on DMACS server.

Regards

Ravi Iyer
Software Consultant
Visiting Faculty
Department of Mathematics & Computer Science (DMACS)
Sri Sathya Sai Institute of Higher Learning (SSSIHL)

----end mail text -------------------------------

from: Srinivas Srirangarajan <controller@sssihl.edu.in>
to: Ravi Iyer <raviiyer@sssihl.edu.in>
date: Wed, Mar 30, 2011 at 10:10 AM
subject: Re: Had a friendly chat with HOD sir today on CS vs. IT issue

Dear Sir

Sairam! I read your attachment to the mail. Interesting! This gives me much more clarity on the issue.

One query - just out of personal curiosity. How many faculty with 'IT expertise' do we have currently in DMACS? Is it only you or do we have anybody else? Second query - how many faculty members of DMACS are in favour of such a proposal? I am asking these only to understand how the feasibility of the proposal.

Loving Regards
G.S. Srirangarajan
Controller of Examinations
Sri Sathya Sai Institute of Higher Learning
(Deemed to be University)
Prasanthi Nilayam - 515 134
Anantapur District, Andhra Pradesh
India
www.sssihl.edu.in
controller@sssihl.edu.in
gssrirangarajan@sssihl.edu.in
--snip--
----end mail text -------------------------------

from: Ravi Iyer <raviiyer@sssihl.edu.in>
to: Srinivas Srirangarajan <controller@sssihl.edu.in>
date: Wed, Mar 30, 2011 at 10:12 AM
subject: Fwd: Had a friendly chat with HOD sir today on CS vs. IT issue

Sairam CoE sir,

The last mail I sent you had an older version of the "Need for IT Degree" document.

Please ignore that document and instead refer to the "Updated Need for IT Degree" document attached to this mail.

Sorry about the confusion. [I have the latest document on my home computer. Now I am in institute and picked up an older version from the institute computer that I use. I got the correct version from my email history.]

Regards

Ravi Iyer
Software Consultant
Visiting Faculty
Department of Mathematics & Computer Science (DMACS)
Sri Sathya Sai Institute of Higher Learning (SSSIHL)

[Text content of Attachment, Updated Need for IT Degree.docx is given below. The document itself can be viewed here: https://drive.google.com/open?id=0B3Pcd4RD_n8LVUJ5UGJmSFNiNlk]

Need for IT Degree/Program

As of today, the IT component in many of Bhagavan's wonderful organizations like SSSCT, SSSIHMS, SSSST and even SSSIHL administration is quite significant. We have an IT center in the Ashram complex. And now we have the very exciting Sri Sathya Sai Vidya Vahini project that Bhagavan, in His Great Compassion, has gifted to humanity on the occasion of His 85th Birthday.

Can We Give Students the Opportunity to Contribute to IT component of Bhagavan’s Mission?

The students of SSSIHL should be given every opportunity to contribute to the IT component of the work that all these esteemed and blessed organizations do, as part of their (students') academic project work/assignments. Perhaps the work they may do may be 'working prototype level' and may need additional work by mature software professionals. But even such 'working prototype level' software may be valuable contributions. Further the students would get the blessing of being able to humbly and lovingly contribute to the Mission of Bhagavan.

Some students after completion of their academic studies, would like to continue to serve Bhagavan in His organizations and may want to be able to contribute to the IT component of Bhagavan's organizations.

The Web Programming course taught in IInd M.Sc. focuses on imparting an IT type of skill set. It also has a long assignment (mini-project) where students can be given some exposure to real-life or similar to real-life IT work. However even a long assignment/mini-project is for rather limited time.

Ideally if students take up IT projects at M.Tech. project level which is for a significant period of time, they will get a good chance to contribute to IT component of Bhagavan's mission and also learn IT well as they will be working on real-life IT projects.

Computer Science Work

The Department of Mathematics & Computer Science is, in our humble opinion, doing a wonderful job with all its staff doing their utmost to serve Bhagavan lovingly and sincerely. The Computer Science department has to focus on High-Level Computer Science research work. Such work creates the top level Computer Science leaders who provide innovative advances in the computer science field which is translated, typically, by the software industry into new and useful software products for the benefit of society. Such High-Level work gets very well recognized by Computer Science academia as well as top intellectuals from the software industry. The recently held International Workshop on Scientific Computing (IWSC 2010) was a great success with top-notch Computer Science academicians & leaders from the scientific computing related software industry attending the event. In our humble opinion, this has definitely raised the profile of the Department of Mathematics & Computer Science, SSSIHL in the scientific computing community.

But this Computer Science work is quite different from the Information Technology work that is directly needed in Bhagavan's organizations & projects like SSSVV mentioned above.
So, DMACS students, as of now, are not fully equipped to contribute to the IT work in Bhagavan's organizations & projects like SSSVV. Of course, CS research contributions to SSSVV etc. are possible and DMACS faculty and students are actively exploring such possibilities.

Department of Informatics/Department of Information Technology

Perhaps the ideal solution would be to have a separate Department of Informatics/Department of Information Technology which offers M.C.A. kind of degrees/programs. Interested students from departments like Chemistry, BioSciences & Economics could also pursue this degree. Given the fact that the demand for IT jobs are high and that these jobs are well paid, some students of these departments may consider this possibility as a Godsend. B.C.A. students from Muddenahally campus could also pursue this M.C.A.

But creation of a separate department is a very high-level decision and we feel that we can only suggest that it would be very useful. We have to leave the rest to the judgement of higher authorities of the university.

Can M.Tech. (CS) Student Do IT Work Now?

The department does not prevent any M.Tech.(CS) student from taking up such IT projects related to IT component of Bhagavan's mission. Interested students can always opt for such projects.

However, as of today, in our humble opinion, the situation is that our M.Tech. (CS) students want to work on only research-oriented CS projects even though a high percentage of M.Tech. students take up IT jobs (as against system software jobs or CS research work) after passing out. We feel that M.Tech. (CS) students aiming for high-level CS work in their projects is a fantastic achievement of DMACS. After all, DMACS is a Maths & Computer Science department and not an IT department.

So, in our humble opinion, the reality today is that no M.Tech. (CS) student wants to work on IT projects. And so our department is not really able to contribute anything to the IT component of Bhagavan's mission.

Interim Solution 

We have a humble suggestion that can provide some relief till a separate Department of Informatics/Information Technology is set up. We can fix, say, 2 seats of the M.Tech.(CS) program as M.Tech. (CS with specialization in IT) seats. The M.Tech. (CS with specialization in IT) students will have to work on an IT project assigned by the department to them. As students will know about it before they join the degree/program only students interested in IT will take up those seats.

Such students will not lose anything by working on the department assigned project as they will be working on real-life IT projects which will give them fantastic exposure. In fact, this will be like industry project work done by students in other educational institutions, except in our case the industry exposure will be through the IT departments/sections of Bhagavan's organizations like SSSCT, SSSIHMS etc. So M.Tech. (CS with specialization in IT) students will greatly benefit from the project work assigned to them by the department (DMACS).

If introducing M.Tech. (CS with specialization in IT) is a complicated affair due to academic regulations then a possibility is that we can simply offer 2 special M.Tech. (CS) seats with the clear understanding that students will do a ‘utility project’ assigned to them by the department instead of a ‘research project’. Such ‘utility projects’ are implementation oriented involving design and programming. The project could involve systems software implementation (e.g. Diabetic Retinopathy image processing software implemented in C++/Java using image processing libraries) or application software (IT) implementation (e.g. Design & Development of some features of online educational social networking portals like Sri Sathya Sai Vidya Vahini using PHP/mySQL and content management software & portal software like Al Fresco, Joomla & Moodle). A few years ago, many DMACS students have done such ‘utility projects’ as their M.Tech. (CS) project.

Another possibility is having a similar arrangement for M.Sc. by having some seats fixed for M.Sc. (Maths with specialization in IT) where an IT computer project (dissertation) is compulsory and the project work is assigned by the department. But at M.Sc. level the lack of adequate computer Lab time, as of now, raises serious doubts about whether adequate work can be done by the student. If the lack of adequate computer Lab time at M.Sc. level can be addressed in some way, then this would be a very interesting possibility.

Computer Science Research: Theory to Practice

Once we have such degrees/programs in place we could actively explore creating ‘working prototype’ software from wonderful research work already done by the department like the “Diabetic Retinopathy” work. In the past we offered conversion of this research effort into ‘working prototype’ software as an M.Tech. (CS) project to students but no student opted for it!

With M.Tech. (CS with specialization in IT) we can assign such work to M.Tech. students and thereby produce ‘working prototype software’, which can be used in field trials (e.g. Mobile Hospital using Diabetic Retinopathy prototype software). Such achievements may please Bhagavan and raise the ‘Service to Society’ profile of the department. Of course, even such ‘working prototype software’ cannot be expected to be usable on a regular basis. But if the ‘working prototype software’ convincingly proves its ability to serve society, it may not be very difficult to involve/attract industry software companies to (say as part of their Corporate Social Responsibility) convert it to a robust and reliable ‘product’ which can then be used to serve society on a regular basis.

In general, the capability to produce ‘working prototype’ software may enable the department to showcase its ability and aim for significant projects from Department of Science & Technology, Ministry of Human Resources & Development, Department of Information Technology etc.

Skilled Input Possibility for IT departments of Bhagavan’s Organizations

The IT degree/program will equip students with the skill sets that will enable them to contribute to the IT component of Bhagavan's mission even after they finish their degree.

Bhagavan's organizations can consider ideas like a 'one year fellowship' that IT degree students can pray to Bhagavan to be given a chance to take up after their studies as their grateful contribution to Bhagavan’s mission before they take up regular jobs in the 'outside world'. Currently M.Tech. (CS) students are not adequately equipped with the IT skill set and so they may require special training before they can be productively used in such schemes.
--- end text content of Updated Need for IT degree.docx ----

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from: Ravi Iyer <raviiyer@sssihl.edu.in>
to: Srinivas Srirangarajan <controller@sssihl.edu.in>
date: Wed, Mar 30, 2011 at 11:16 AM
subject: Re: Had a friendly chat with HOD sir today on CS vs. IT issue

Sairam sir,

Hope you also read the 'Updated Need for IT Degree' document which improves on a couple of sections of the earlier document.

I think, as of now, the 'IT expertise' regularly available faculty is only me. And I do not have the academic qualifications prerequisite to be an 'official' guide!! However Prof. Jayaprakash is very keen on such projects and so he  & I can jointly take up such projects with me playing a role of a technical & programming consultant and JP sir being the sole guide. [The previous HOD who has very solid experience & knowledge of CS & IT academia in India told me that it is common for CS/IT faculty in Indian academia to encourage association of industry experts for projects.] BTW a gentleman called Srivarun Vallampatla, who has IT industry experience (US) of around 11 years, I think, joined us a few weeks ago. However I don't know his exact status with the department.

There are other faculty like Prof. G.V.Prabahakar Rao & Dr. K.S.Sridharan (previous HOD) who have associated with such 'utility' projects in the past. I am sure they will be willing to get associated with me, if needed, for such projects.

Besides me, there are some visiting faculty who are industry professionals who would love to be given a chance to associate with such projects.

Many of our past M.Tech. students are into IT. I think at least some of them would love to be given a chance to offer their love to Bhagavan and their Alma Mater by associating with such projects in a capacity of visiting 'industry expert', which is what some of them have become.

Now I should also mention about the regular faculty (students who are now faculty) who bear the brunt of the workload of DMACS. They all work very hard (far, far harder than me). Being regular academicians there is significant pressure on them to produce research publications. [Publish or Perish, as the saying goes.] 'Service to Society' IT projects will typically not result in research publications. Therefore, naturally, the regular faculty are not keen on getting involved with such 'Service to Society' IT projects.

Some of the regular faculty, even if they cannot get involved with such IT projects, are supportive of the idea of DMACS taking some IT project load, especially Sai institutions IT project load, using people like me & other industry experts.

But some of the regular faculty have a rather genuine concern that this would dilute the 'Computer Science research' focus of the department. I think the current HOD sir is also very firmly of this view. [IMHO, faculty need students to help them in their research. So the fear is that if we have IT 'Service to Society' projects lesser students will get into research projects and so the research work of faculty will suffer.]

These are the impressions that I gathered as I tried to run this idea through people informally. Do take these views with a few pinches of salt :-).

I fully understand the need to see 'feasibility' of this kind of proposal. But perhaps the natural thing to do is to open it up for discussion in the department and get the views, especially of the senior faculty. HOD sir has not done this so far (as far as I know) and I do not clearly know why.

I would like to clearly say that if the department discusses the matter and arrives at a decision to stay away from IT projects, I will gracefully accept the decision. But, it seems to me, the right thing to do is to discuss the matter and not leave it to a single person's view even if that person is the HOD.

Regards

Ravi Iyer
Software Consultant
Visiting Faculty
Department of Mathematics & Computer Science (DMACS)
Sri Sathya Sai Institute of Higher Learning (SSSIHL)

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from: Srinivas Srirangarajan <controller@sssihl.edu.in>
to: Ravi Iyer <raviiyer@sssihl.edu.in>
date: Wed, Mar 30, 2011 at 11:50 AM
subject: Re: Had a friendly chat with HOD sir today on CS vs. IT issue

Dear Sir

Sairam! Things are becoming more and more clearer now! Whay you write at the end of your note is perhaps the best and the most logical way to proceed further!

"...But perhaps the natural thing to do is to open it up for discussion in the department and get the views, especially of the senior faculty. HOD sir has not done this so far (as far as I know) and I do not clearly know why.

I would like to clearly say that if the department discusses the matter and arrives at a decision to stay away from IT projects, I will gracefully accept the decision. But, it seems to me, the right thing to do is to discuss the matter and not leave it to a single person's view even if that person is the HOD."

You could not have put it in a better way! So I hope the above happens asap.

Loving Regards
G.S. Srirangarajan
Controller of Examinations
Sri Sathya Sai Institute of Higher Learning
(Deemed to be University)
Prasanthi Nilayam - 515 134
Anantapur District, Andhra Pradesh
India
www.sssihl.edu.in
controller@sssihl.edu.in
gssrirangarajan@sssihl.edu.in
--snip--
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from: Ravi Iyer <raviiyer@sssihl.edu.in>
to: Srinivas Srirangarajan <controller@sssihl.edu.in>
date: Wed, Mar 30, 2011 at 2:18 PM
subject: Re: Had a friendly chat with HOD sir today on CS vs. IT issue

Sairam CoE sir,

I think we need two things to happen:

a) The Institute, in principle, has to take a stand on CS vs. IT 'Service to Society' projects in terms of its Vision and Focus. This stand should be clearly communicated to all members of DMACS, ideally, including students. People like me can resolve any 'Conflict of Duty' issues in the light of this stand without the need to escalate matters to higher administrative authorities.

b) A department meeting, at least involving senior faculty, should discuss CS vs. IT 'Service to Society' projects in the light of the stand that the Institute takes, and see whether it is feasible/appropriate to take up IT projects. If the institute stand is that it encourages 'Service to Society' IT projects to be taken up to some extent alongside the major focus of Computer Science (and Mathematics) research, then even if the department decides that it is not feasible now, it can initiate some efforts to take it up in the near future. Further the higher authorities in the institute may be able to plan for required resources to make it feasible.

If the department meeting occurs without an institute stand the meeting and its outcome could be influenced by vision which may be more suited to a 'pure academics' environment like an Indian Institute of Science rather than a 'Higher Learning' institute like SSSIHL.

------------------------
The above part of the mail is at a higher principle level. I would now like to share some details about how lack of such an institute stand on CS vs. IT has created confusion. For that I think the best example is the Sri Sathya Sai Vidya Vahini (SSSVV) project. I feel it is my duty to share this with you. Please don't view it as a complaint against HOD sir. He works very, very hard and perhaps has got confused about what he should do due to lack of a CS vs. IT institute stand.

We all knew of the interest Bhagavan showed in SSSVV.

I am told that brother Satyajit Salian and others gave a presentation to HOD sir on SSSVV (many months ago). I am told that HOD sir chose to invite only two of his junior research scholars for the meeting. Some of the senior faculty were very surprised that HOD sir did not invite/involve them in this presentation.

I am given to understand that HOD sir did not show much real interest in SSSVV. He may have been looking only at research possibilities and it may not have been in his or his research scholars' area of interest. I don't think he even considered the possibility of an IT angle involvement of DMACS in it.

I would have expected that, given Bhagavan's interest in SSSVV, HOD sir would have sent a mail to the DMACS faculty group informing faculty about what Satyajit had conveyed to him, and invited interested faculty members to get involved with SSSVV. That did not happen. I am given to understand that even senior faculty members were quite shocked at how Satyajit's request for involvement with SSSVV was, perhaps politely, brushed off by HOD sir without taking their (senior faculty) views.

I was given to understand that Satyajit and others were quite put off. After all, they represent the mother organization (SSSCT). I feel I can understand their being put off. It is natural for SSSCT persons to think that the 'computer' department (DMACS) will take some interest in their 'computer' needs. In all probability, SSSCT and other Sai organizations are not aware of the CS vs. IT issue that DMACS has.

I was directly approached by a junior member of the Mandir IT center SSSVV team and not by HOD sir. I jumped at the possibility of giving students a chance to get involved with SSSVV as I felt it fits so well in Bhagavan's vision statement for the institute . Participate in software development part of the 'service to society' SSSVV project, which I describe as a wonderful free 'Sanathana Dharma' cum secular education online social networking portal, in a spirit of love and detachment, and thereby gain spiritual uplift & joy. Note that students academic learning goals would be fully met and they would actually get a chance to work on a TCS developed software!

But I was astonished to see that HOD sir was so, so reluctant about SSSVV. I had to really struggle to ensure that he could not put me off SSSVV.

My understanding of Bhagavan's vision for our institute and how that translates to DMACS is that, whenever possible, I should, without compromising the academic learning goals of the students, enable students by teaching them appropriate programming skills to participate in 'service to society' IT projects (I also teach other courses where there is no 'Service to society' project possibility like a Ist M.Tech. (CS) Multi-threaded programming course) . And this understanding seems to clash with HOD sir's understanding which may be that DMACS should only do 'Computer Science research' projects related to 'Service to Society' themes but should steer clear of any 'Service to Society' IT project.

An institute stand on this CS vs. IT 'Service to Society' projects may have avoided this clash of views.

Regards

Ravi Iyer
Software Consultant
Visiting Faculty
Department of Mathematics & Computer Science (DMACS)
Sri Sathya Sai Institute of Higher Learning (SSSIHL)

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from: Srinivas Srirangarajan <controller@sssihl.edu.in>
to: Ravi Iyer <raviiyer@sssihl.edu.in>
date: Wed, Mar 30, 2011 at 3:24 PM
subject: Re: Had a friendly chat with HOD sir today on CS vs. IT issue

Dear Sir

Sairam! Now here we have a problem. I think you are putting the cart before the wheel. Sir, frankly, I do not think it will work this way. The Institute has an overall Vision which is very broad. Departments have framed their vision and thrust areas over the years, given the expertise and thought processes of several HODs.

I can tell you for sure, all that you have written to me in your mails are NOT known to either VC or the Registrar. I mean all the matters related to SSSVV project, the IT vs. CS debate etc.

So if this matter is surfacing now, the department has to bring it to the administration in a formal way and seek a policy decision in this regard. So the right sequence in my understanding would be as follows:

The HOD calls for a meeting with all faculty. The members have a debate over this matter and submit the findings to the administration.

Then the department and the administration meet together, understand the whole issue, weigh pros and cons, view it in the light of the larger Vision and Focus of the Institute and only then the Institute can take a stand on this point.

The above is my humble understanding Sir. This is the way it has worked even in the MBA department of which I was a part earlier.

Loving Regards
G.S. Srirangarajan
Controller of Examinations
Sri Sathya Sai Institute of Higher Learning
(Deemed to be University)
Prasanthi Nilayam - 515 134
Anantapur District, Andhra Pradesh
India
www.sssihl.edu.in
controller@sssihl.edu.in
gssrirangarajan@sssihl.edu.in
--snip--
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from: Ravi Iyer <raviiyer@sssihl.edu.in>
to: Srinivas Srirangarajan <controller@sssihl.edu.in>
date: Wed, Mar 30, 2011 at 4:50 PM
subject: Re: Had a friendly chat with HOD sir today on CS vs. IT issue

Sairam CoE sir,

I appreciate your frank views.

I think I understand your viewpoint very well. You would like it to come through the regular channel which is through HOD. I think that is SSSIHL culture. By no means am I trying to cast any aspersions on SSSIHL culture, I am just stating my understanding of the same. And I can also understand how logical it would be if DMACS has a meeting on this issue, where it is guided by its understanding of how Bhagavan's larger vision for the university applies to DMACS, and submits its findings to higher authorities, who can then deliberate on it in the light of the larger Vision and Focus of the institute and then arrive at a stand. I fully agree that it is proper and sensible to do it this way.

The problem, as I see it, is that HOD sir feels that a department meeting is not required on this and so chose to remain silent on it even though I sent him the 'Need for IT Degree' document in early Jan this year. However HOD sir may have very valid reasons for ignoring this document, as of now.

I think you have gone out of your way to entertain a mail exchange on this sensitive issue with me. The valuable time that you have spent on this mail exchange has certainly helped me get some insights into your view of the matter. I thank you for the time you have spent on it.

And I think my 'Dharma Sankat' is resolved: If HOD sir does call for a meeting on this CS vs. IT issue and invites me to it, I will be glad to attend and participate in the discussion and accept the decisions arrived at. If a meeting is not called on it, I will fall in line with HOD sir's views. The very fact that I was able to explain the issue in detail alongwith some SSSVV details has gone a long way in unburdening me from this 'conflict of duty'. I feel I have conveyed the issue to one of the key office-bearers in SSSIHL and so have done my duty, and so am unburdened. [I hope, sir, in the process, I have not transferred any burden to you or caused you any headache :-)] Now I just have to fall in line with the proposed solution.

Please do not think I am disappointed. I come from a very, very different software industry culture where, under exceptional circumstances, escalation of issues to alternative hierarchy was not only acceptable but expected. So I felt it is my duty to check what is the right thing to do to resolve this 'conflict of views' in SSSIHL culture.

Once again, sir, thank you for your valuable time.

Regards

Ravi Iyer
Software Consultant
Visiting Faculty
Department of Mathematics & Computer Science (DMACS)
Sri Sathya Sai Institute of Higher Learning (SSSIHL)
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from: Srinivas Srirangarajan <controller@sssihl.edu.in>
to: Ravi Iyer <raviiyer@sssihl.edu.in>
date: Wed, Mar 30, 2011 at 5:53 PM
subject: Re: Had a friendly chat with HOD sir today on CS vs. IT issue

Dear Sir

Sairam! I really do not know whether the interactions on email have helped you or not. But as you said, this has been the typical culture at SSSIHL.

However, as you have mentioned, "escalation of issues to alternative hierarchy is not only acceptable but expected" elsewhere in a typical corporate culture; here too many a times this has worked; but on issues that the administration considers as "burning issues". In this case, I understand that this issue is a major one for you, but how do we make it "top of the priority list" for the VC is the question.

Well, to close our thread, let me assure you that I will discuss this matter with the Registrar and VC in an appropriate forum, to the best I can. In fact, I have already spoken to the Registrar giving him a glimpse into the issue. He was very busy but was happy that I am looking into it. I will also open this discussion with your HOD when I meet him next, to understand his view point and as to why he is not open to discuss this matter in a department meeting and welcome views of all.

Hope the above will be of some help.

At a very personal level, I have great regard for you Sir. If you do not mind my indulgence, one aspect about you which has struck me most is the "ever fresh smile" that you have on your face all the time. Now, knowing your health condition, this aspect assumes all the more significance.

Loving Regards
G.S. Srirangarajan
Controller of Examinations
Sri Sathya Sai Institute of Higher Learning
(Deemed to be University)
Prasanthi Nilayam - 515 134
Anantapur District, Andhra Pradesh
India
www.sssihl.edu.in
controller@sssihl.edu.in
gssrirangarajan@sssihl.edu.in
--snip--
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from: Ravi Iyer <raviiyer@sssihl.edu.in>
to: Srinivas Srirangarajan <controller@sssihl.edu.in>
date: Wed, Mar 30, 2011 at 7:12 PM
subject: Re: Had a friendly chat with HOD sir today on CS vs. IT issue

Sairam CoE sir,

Thank you so much for your understanding and genuine efforts to try to resolve the issue.

A small clarification sir, the issue is no longer a 'burning issue' for me. To approach higher authorities bypassing HOD sir was a very, very difficult decision for me as I was worried that it may hurt HOD sir. So far, by Bhagavan's Grace, I think he has taken it well (when I orally told him that I have approached Registrar and Controller sirs). I pray that our relationship will still be intact. It was a 'burning issue' till I got a chance to unburden it to you :-). Now, really I simply have to follow instructions/accept decisions. So, I am free, no matter what be the decision (I am quite a wierd [Ravi-2016: should be weird end-Ravi-2016] guy :-)).

I think it will be nice if you are able to share this issue (especially the 'Updated Need for IT Degree' document) at an appropriate time with Registrar & Vice-Chancellor sirs. It need not be 'top priority' in any way, as far as I am concerned, as I repeat that I am free of the burden now. But, IMHO, as the document has some interesting possibilities of SSSIHL participation in IT part of Bhagavan's mission, it may be useful if they get a chance to read it, even if they do not agree with the views.

You, sir, have been so helpful and patient in listening to my views. Thanks again.

Thanks for the kind words about the smile :-).

I must say that a senior teacher who has served here for decades, mentioned the other day that you were Swami's child/boy. I think that was very high appreciation and, IMHO, very apt appreciation for your sterling character, kindness and readiness to help. If you will permit me to say, I pray to Bhagavan to shower His Grace on you.

Regards

Ravi Iyer
Software Consultant
Visiting Faculty
Department of Mathematics & Computer Science (DMACS)
Sri Sathya Sai Institute of Higher Learning (SSSIHL)
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===============================================================

Saturday, August 20, 2016

About me not being Ph.D. and yet teaching lab. courses and being tech. consultant in the Sai university in the past

Last update: 2nd Jul. 2020 
Note: This post is copy-pasted from http://ravisiyer.blogspot.in/2016/08/about-me-not-being-phd-and-yet-teaching.html on 20th August 2016. Last update was copy-pasted/done on 2nd Sept. 2016.

In the context of some recent posts of mine where I shared some nasty (verbal) attacks on me including one attack about me not being Ph.D., on Facebook, I thought some readers who are not knowledgeable about Indian Computer Science academia may wonder why I was teaching lab. courses in the Sai university though I am not a Ph.D. in Computer Science or otherwise educationally qualified in Computer Science. So I thought of putting up this post explaining the situation.

Well, I did not join Sai university/SSSIHL for an academic career. I retired from commercial work in Aug. 2002 and came to Puttaparthi in Oct. 2002 with an objective of focusing on my "spiritual career" at Prasanthi Nilayam/Puttaparthi if Bhagavan Sri Sathya Sai Baba was willing to accept me for such a role. To cut a long story short, in January 2003 my offer to provide FREE SERVICE to Dept. of Mathematics & Computer Science in the Sai university, SSSIHL was accepted, based on my industry experience of 18 years in international software industry (and not based on my educational qualification). Note that Bill Gates, co-founder of Microsoft, Late Steve Jobs, co-founder of Apple, and Mark Zuckerberg, co-founder of Facebook, which is what others and I are using for the main social media conversations on this matter (verbal attack on me, and my reaction/defence), all three of these iconic software industry figures did not complete their graduation (forget about PhD). So I am more qualified than them educationally as I am a graduate!!! What matters is their industry achievements/experience. Academia is not the only place one can learn software development. The software industry is a superb place to learn and practise software development, perhaps far better than Indian Computer Science academia as it is now.

Educational qualification wise, I am B.Sc. (Physics) from Bombay University (passed out in 1983). I had joined M.Sc. (Physics) in Bombay University but due to money problems decided to drop out of my M.Sc. after around six months. A few months after dropping out of M.Sc., in March 1984 I was into the software industry as a trainee programmer in my first software company, Datamatics, Mumbai. My biodata can be viewed here: https://ravisiyer.files.wordpress.com/2020/02/202002-ravisiyerbiodata.pdf, and details about my software industry experience can be viewed here: https://ravisiyer.files.wordpress.com/2011/09/raviiyerindustryworkexperience.pdf.

At the time I joined SSSIHL I had no demands whatsoever about designation. But I think the official designations provided by Principal, Prasanthi Nilayam campus, SSSIHL to me of Honorary Staff, Honorary Faculty and Visiting Faculty over my nine year stint, were fair. Later, as I studied UGC norms for such matters, I realized that the right designation for me from UGC norms point of view would be "Visiting Faculty". [In fact, in Prasanthi Nilayam campus, they used to use a term "Regular Visiting Faculty" to describe people like me who were staff doing teaching function (for FREE typically) for the whole academic year, to differentiate us from other Visiting Faculty who would visit the university for a few weeks in a year, typically (for FREE).]

Now, I could have chosen to do Computer Science research and publish academic papers on it, which would have made me PhD equivalent in Computer Science (5 published papers of certain degree of standing is considered equivalent to Ph.D. as per UGC norms, if I recall correctly). As part of my Seva, I used to act as technical consultant for M.Tech. projects and have published two papers as a co-author along with the student and another Visiting Faculty from the USA who was a regular academic Professor. I did that work only to help the student and the department (as it counts towards the department research profile).

If I wanted to publish these 5 papers to meet UGC requirement mentioned above for PhD equivalence, I surely could have done it. Please excuse me about blowing my own bugle, but I have to say that it would not have been a problem for me at all. But I had NOT come to Puttaparthi for an academic career in Computer Science! I had come for a "spiritual career". So I consciously chose not to spend time on doing Computer Science academic research and publishing papers in it (except in the above mentioned two cases to help the students & dept.) My expertise was on software development side - implementation side. I preferred to limit myself to that role which was perfectly OK for my role of teaching software development lab. courses and being technical consultant on software development aspects of M.Tech. (Computer Science) projects.

My main interest in using my spare time after my teaching and technical consultant FREE SERVICE in the Sai university, was in spirituality & religion. I preferred to do a lot of reading in that area instead of doing Computer Science research. I think I have read far more books from the Sai university Prasanthi Nilayam campus library on spirituality & religion, than I have read books from that library on Computer Science or any other subject/field!!!

Very unfortunately, the Sai university did not have, at the time I was associated with it (2003-2012), any dept of religion or comparative religion or even philosophy. If so, I would have really enjoyed interacting with the faculty of such a department.

Readers may also want to read my blog post, Is a PhD in CS/IT Necessarily a Good Teacher?, http://eklavyasai.blogspot.in/2011/09/is-phd-in-csit-necessarily-good-teacher.html, dated Sept. 2011.

Given below is a pic of page 1 of my file copy of the letter I gave to Bhagavan in end 2002/early 2003, requesting for Honorary Seva at Prasanthi Nilayam. Swami graciously accepted the letter during Darshan (I had to use token lines Darshan then as I was not staff) after testing me for some time and making me pray intensely to Him to accept the letter. [Update on 21st Aug. 2016: I now realize that I tried to give this letter to Bhagavan for a few days but it was not accepted. The copy of the letter that Bhagavan accepted is given in later on in this post.] [To see documents in pics below in full resolution, use mouse right-click followed by Open in new tab/window.]


Here's pic of page 2 of the letter:


And here's the format of general letter I used for formal application for Honorary Seva at various PN institutions (including Sai university) then (end 2002):


In response to a comment on associated Facebook post of mine, https://www.facebook.com/ravi.s.iyer.7/posts/1779562312260338, "Relax buddy don't stress Pls", I (Ravi) wrote:
--Name-snipped--, didn't get the stress part bro. I am sharing all this stuff as I feel that it may help other people who are in similar shoes to what I was in 2002 when I was wanting to move from regular life to ashram life. It is more of a chronicling of what happened in my journey rather than a stressed out response.
-----

Here's a small extract from an older blog post of mine that deals with Bhagavan testing me for some days before accepting my letter to him (file copy given in the first and second pic in above pics), Some people felt more connected to Shirdi Sai than Sathya Sai; Impact on followers is a big legacy of a spiritual master, http://ravisiyer.blogspot.in/2015/07/some-people-felt-more-connected-to.html, dated July 2015.

I should also add that it was my personal experience, in late 2002 or early 2003, when I was not staff and having darshan of Swami along with the general public (in Sai Kulwant Hall, Prasanthi Nilayam/Puttaparthi), that intense prayer to Swami, resulted in Swami taking special notice of me by looking at me for some time and accepting my letter even though I was seated two or three rows behind the front row. Whereas, in the earlier weeks when I was regularly attending Darshan, sometimes with a front row seat and clearly holding my letter in my folded palms for him to see, he would not only avoid taking the letter but either not look at me or just cast a passing glance at me.

My view of this experience was that earlier I was not praying hard or praying intensely to him and so, even if I was seated in the front row, he did not show much interest in me. But when I prayed intensely, Swami's heart melted and he responded to me. It was almost as if Swami was teaching me that if I wanted God to respond to my prayer, the prayer MUST BE intense and from the bottom of one's heart/being, and not casual.
--- end extract from my blog post mentioned earlier ---

Found a stapled set of papers related to my application to SSSIHL in Nov/Dec 2002 and my Seva (FREE SERVICE) being accepted officially in Jan. 2003, with informal designation as Systems Manager and formal designation as Honorary Staff. Here's the earliest (date wise) paper in that set: Copy of my application to the Vice-chancellor, SSSIHL dated 26th Nov. 2002, given to Prof. G.V. Prabhakar Rao (to be given to appropriate person in SSSIHL)


Copy of my letter to Bhagavan Sri Sathya Sai Baba, dated 27th Nov. 2002, seeking his blessings for the application I had made on 26th Nov. 2002 to AI laboratory, DMACS, SSSIHL.

The last two sentences of the application were, "I will consider myself extremely blessed if You accept my Seva for the AI laboratory, Dept. of Mathematics & Computer Science, SSSIHL. I earnestly pray to You to consider my application, and if You feel that I will be suitable for Seva there, then please grant me this opportunity of serving You."

Bhagavan accepted this letter on my intense prayer to Him to accept this letter, around November end (a few days later perhaps) according to the jotting I have made on the copy of the letter.


Copy of page 1 of application for Seva in the AI lab., DMACS, SSSIHL given to Prof. C.J.M. Rao, then Head of Department (HOD), DMACS, SSSIHL on 25th December 2002. Note that Prof. G.V. Prabahakar Rao was associated with the AI lab which was the software lab. for DMACS. He was the key person in DMACS who interviewed me and assessed my software development capability. Later I came to know that he is a PhD in Mathematics from an IIT (Madras, perhaps) who moved to the field of Computer Science from Mathematics. Prof. C.J.M. Rao, I later learned was also a PhD in Mathematics from an IIT (Madras, perhaps but am not sure) who was focused on Mathematics and did NOT associate much with the software lab. I mean, he was not viewed as having moved to Computer Science field. He was viewed primarily as a Mathematician and not a Computer scientist.


Copy of page 2 of above application


Copy of letter from Dr. A.V. Lakshminarasimhmam, Registrar of SSSIHL, dated 28th January 2003, to DMACS HOD, Prof. C.J.M. Rao, copy to Principal, Prasanthi Nilayam campus (Prof. U.S. Rao was principal of PN campus then) informing him (HOD) that he (Registrar) was directed to inform him (HOD) that he has been permitted to utilize my services. Quite bureaucratic but that's how SSSIHL Administrative block was (and perhaps still is)! The presumption was that the vice-chancellor was the person who directed the Registrar to pass this information on to the HOD (who then passed a copy of the letter to me) and principal, PN campus. BTW the vice-chancellor then, if I recall correctly, was Shri S.V. Giri (not an academic but a distinguished Indian govt. official from the IAS cadre) who later became a trustee of Sri Sathya Sai Central Trust. I also clearly recall being told by people in the know then (University staff) that my photo and application were shown by the vice-chancellor Shri S.V. Giri to Bhagavan (chancellor of SSSIHL then) in the interview room. I was told that Bhagavan gave his nod to accept my services in the university.


A handwritten letter by Prof. C.J.M. Rao, HOD, DMACS to me dated 29th Jan. 2003, detailing my role in AI Lab., DMACS. He wrote the designation (informal designation) as Systems Manager. He put down the initials of two staff in DMACS then, RS (Raghunatha Sarma) and BKM (B. Krishnamoorthy) and orally told me that they will assist me. The handwritten letter only has their initials. While my application to DMACS emphasised my software development expertise part, this letter emphasised the management of AI Lab. part (heavy responsibility actually) but also clearly mentioned software lab. courses and M.Tech. projects. ... In a short period of time (some months) after I started doing this role, it became clear to me that Systems Manager was a very heavy responsibility role with accountability for Assets in the AI Lab and maintenance of Asset Register and Consumable Stocks register. Such accountability surely could not be given to somebody who was not a regular employee. I mean, the vice-chancellor and other top administrative authorities would want an accountable person whom they could hold responsible for the assets of the AI lab, and not a volunteer service person like me. ... Further, in June 2003, if I recall correctly, Dr. K.S. Sridharan took over as HOD from Prof. C.J.M. Rao. I don't think Dr. Sridharan was even passed on any copy of this informal role note given to me by Prof. C.J.M. Rao. Now Dr. Sridharan had done his PhD in Electrical engineering from Anna university if I recall correctly. He had moved to the Computer Science field from the Electrical engineering field. ... Over time, Sri Raghunatha Sarma (later he got his PhD and so is now Dr. Raghunatha Sarma) ended up handling the key responsibility for the assets in the AI lab (I think he was doing that work prior to me joining AI lab). I was helping him in this task and we got along pretty well. I did not sign a single document related to Asset management in the AI lab. However, I did help Sri Raghunatha Sarma to prepare such documents, which probably got signed only by the HOD, Dr. Sridharan. I also handled some part of Systems Administration of AI lab. role jointly with other younger staff of the department as well as senior students (M.Sc. and M.Tech. students). Of course, I taught Software lab. courses and provided guidance to project work of M.Tech. (CS) students and also computer software project work of M.Sc. (Mathematics) students. ... From Jan. 2008 onwards (till March 2012 when I terminated my association with SSSIHL) I stopped doing the Systems Management role, and provided ONLY FREE SERVICE of teaching of software lab. courses and guiding project work of M.Sc. and M.Tech. students.


Copy of my letter to Principal, Prasanthi Nilayam campus (Prof. U.S. Rao) on 29th January 2003, stating, "This is to inform you that I am joining the Department of Mathematics and Computer Science as an honorary staff with effect from 29th January 2003." It also has references to two letters one of which is given above (copy of Registrar letter). I don't think I was given a copy of the other letter referred here (Letter of Prof. CJM Rao to Registrar). I don't recall the entire situation then but I think I was told by Prof. CJM Rao to write this letter and was told what the contents should be. Prof. CJM Rao would have specifically mentioned the term, "honorary staff" as that would be the formal designation that he would have wanted to be given to me by the appropriate authority, which would be the principal, PN campus, Prof. U.S. Rao. [Please note that the formal designation recommended was NOT Teaching Assistant!!!! An informal Systems Manager designation cannot be mapped to a formal Teaching Assistant designation!!!]


The pic below is the I-Card that was issued to me in Jan/Feb 2003, if I recall correctly, by Principal, PN campus, SSSIHL, Prof. U.S. Rao (my photo part of I-card is cut out from the pic as I prefer to not show my photo publicly). Note that the designation is Honorary Staff and NOT Teaching Assistant or Lab. Assistant as some Muddenahalli group promoters who are attacking me allege. [Or as Teacher-Drohis (those who do harm to teachers) former HOD DMACS, SSSIHL, --Name-Snipped-1-- and former and current Registrar, SSSIHL, --Name-Snipped-2-- alleged (Teaching Assistant).]

Monday, July 25, 2016

Thanks a lot Yahoo! Your Internet entrepreneurship will not be forgotten for decades

Last updated on 29th July 2016

Here Is Marissa Mayer's Final Letter To Yahoo Employees, http://www.forbes.com/sites/briansolomon/2016/07/25/here-is-marissa-mayers-final-letter-to-yahoo-employees/, dated Jul. 25th 2016

Ravi: Yahoo is bought by Verizon.

A small extract from the letter of Marissa Meyer CEO of Yahoo, given in the above article:
Yahoo is a company that changed the world.  Before Yahoo, the Internet was a government research project. Yahoo humanized and popularized the web, email, search, real-time media, and more.
--- end small extract of Yahoo CEO letter ---

Ravi: So well said.

Hmm. This is a poignant moment for software techies and computer user techies of my generation. I started out in the software world as a trainee programmer in 1984 in a company in SEEPZ, Mumbai, when Microsoft was unknown let alone Yahoo. I used to write snail mail to India when I was abroad on assignment trips!

I got my Yahoo mail id in the late 90s sometime (which I still use but as an alternate to my gmail id which is my main mail id), and was an avid user of Yahoo search! Nowadays I rarely use Yahoo search, if at all. I guess many of today's generation of Internet users may not even know of Yahoo search due to the predominance of Google search.

Besides all the wonderful freebies that Yahoo gave (mail & search), it has become legendary for the way it was able to compete with Microsoft in the Internet space, even when Microsoft was having huge cash reserves and was a big threat to almost any software company that Microsoft targeted. Techie oldies will remember how Microsoft drove Netscape out of business - they just gave away a competing browser - Internet Explorer - free and even bundled it along with their Windows OS. Netscape became history real quick!

But Yahoo proved that the Internet space was different. Microsoft could not use its massive money power and rather questionable trade practices to knock Yahoo out of business. Yahoo had made its brand well known to Internet users. Microsoft could not destroy that brand using its money power alone!!!

Thanks a lot Yahoo! Your Internet entrepreneurship will not be forgotten for decades to come. You have given a lot to the world's Internet users, and have been the inspiration for many others to contribute to the revolutionary Internet.
=======================================================================

A correspondent C wrote (and was OK with public sharing):

I had not thought about Yahoo like that. Yes, they introduced the world to mail and search that we all used and took for granted. Google then did a much better job of this and combined it with a paying advertisement stream to make it commercially successful. It was frustrating to see how leaden-footed Yahoo seemed to be in responding.

I think Yahoo took too long to shed its outdated baggage (including Jerry Yang) and reposition itself in the internet market. They took a beating in China where they even provided the government with IP addresses and other details of people using Yahoo. In the meantime, the world had changed and Google dominated much of it. Taking them head-on was not sensible, yet, with its China market gone, what alternative had Yahoo left itself?

------------------------

I (Ravi - R) responded, edited:
They were the pioneers in this area. [Ravi: That is a wrong statement. It is corrected later on in the conversation.]

Pioneering is always more difficult than following through. Their story including the visit by a venture capitalist in a fancy car to their trailer which housed the Yahoo operation then, who ended up financing them, is the stuff of legends. [http://e145.stanford.edu/upload/handouts/BYERS-YahooCase-TV4ed.pdf is a 16 page study of Yahoo in its startup days (but it does not mention the fancy car of the venture capitalist).]

Google followed up by which time I think even getting venture capital would not have been that difficult

Did you read about how Sabeer Bhatia got inspired by Yahoo guys in forcing Microsoft to pay him $400 million or something like that for hotmail? It is worth reading that account. [http://www.coltech.vnu.edu.vn/~phuonghd/htt/book/interview/02-Hotmail.pdf (14 pages) has an account of the origins of Hotmail. Sabeer Bhatia says:
Two of my colleagues from Stanford had gone on to start Yahoo, and I thought, “Wow. This is just a list, a directory which tells you what is where. And somebody put $1 million in them.” I mean, that was huge. So I thought, “This Internet thing is here to stay,” and I started playing around with it and came up with the idea to do a simple-to-install database at the back end. Then you’d use the browser as the front end.
--- end short extract ---

Ravi: So Sabeer Bhatia drew some inspiration from Yahoo and came up with some idea of his own to float as an Internet product. Note that at that time Yahoo Mail was not around (as Bhatia started Hotmail before Yahoo got on to webmail).

The article also mentions the sale of Hotmail to Microsoft for $400 million but does not mention Yahoo it that context. I do clearly recall reading an article (say around 15 years ago) where Bhatia mentions attending a seminar/lecture or something like that given by Yahoo founder(s) (David Filo and/or Jerry Yang) where he/they spoke about how brand name of Yahoo (for directory search) was something that Microsoft could not effectively compete with using just money power. If I recall correctly that made Bhatia more confident that his brand of Hotmail was what Microsoft could not wipe away so easily and therefore Bhatia was able to drive up his price of sale to Microsoft to $400 million.]
...

Google was just too good for Yahoo. Then Facebook was too good for Yahoo. The product market in the USA is horrendous. My stress levels peaked when I saw how fast USA companies were introducing image indexing software with awesome features (in a CeBIT Hanover/Hannover visit I made and what I read in trade magazines) which was leaving behind the product that our startup in SEEPZ, Mumbai (Boshu Technics Corp.) was developing for an American (Indian-American owned) customer. This was in the early 90s, perhaps 1992-93.

So I can imagine what Yahoo would have faced when competing against Google and Facebook. They could not match them and so their story came to an end. But they are still the pioneers of free webmail and free Internet search (with significant number of users) - nobody can take that away from Yahoo!,  IMHO. [Ravi: I was wrong here. Later conversation corrects it.]

------------------
Correspondent C wrote:

I think Hotmail may have been the first free e-mail service. I remember getting a message in 1996 inviting me to open an account with them and turning it down: 'who would provide something free? what will they expect in return? will my information be safe?'. (I was teaching in the UK then.)

Altavista was started a little earlier, in 1995. Much earlier was the web browser Mosaic (1992).

Of course, there was an e-mail service on Arpanet by the late 1970s. I remember using it when I was teaching at CMU [Ravi: Carnegie Mellon University, USA] in 1980-81 and feeling its absence when I returned to TIFR  [Ravi: Tata Institute of Fundamental Research, Mumbai] in 1981. Routing was primitive and one often had to list the intermediate points between source and destination! When one route stopped working, clever students would work out another route, often quite circuitous.

When I returned to TIFR in 1981, I persuaded the systems person at NCSDCT [Ravi: National Centre for Software Development .., Mumbai] (as it then was) to start an internal e-mail service on our DEC-10 system. He created something but it was very limited: each person could send one message and until that had been read and deleted, no more messages could go from that person! He said disc space was limited so that was the best he was going to provide. He later increased that from one message to three, each not longer than a limited number of characters. I think he just did not like the idea of an uncontrolled e-mail facility!

AOL is of course much older, first as a subscription-based dial-up service for games, then broadening out into other fields like news sites. Their free e-mail service started in 1996, probably stimulated by Hotmail and Yahoo.

So I would guess 1996 is when free public e-mail started.

-----------

Ravi responded (slightly edited):

Thanks for your detailed response which made me fact-check my pioneer statement wrt Yahoo webmail (as a significant free public webmail service).

I think you are right (about Hotmail being the first webmail product). And Hotmail seems to a joint first for non-ISP based email (webmail), along with RocketMail which was later acquired by Yahoo and perhaps made into Yahoo Mail. From https://en.wikipedia.org/wiki/Outlook.com#Launch_of_Hotmail :

Hotmail service was founded by Sabeer Bhatia and Jack Smith, and was one of the first webmail services on the Internet along with Four11's RocketMail (later Yahoo! Mail). It was commercially launched on July 4, 1996, symbolizing "freedom" from ISP-based email and the ability to access a user's inbox from anywhere in the world.

--- end wiki extract ---

From https://en.wikipedia.org/wiki/Yahoo!_Mail

Yahoo made a deal with the online communications company Four11 for co-branded white pages. Marvin Gavin, who worked at Four11 as director of international business development said, "We always had a bias about being acquired by Yahoo. They were more entrepreneurial than Microsoft. We had a great cultural fit – it made a lot of sense." The real point in acquiring Four11 was the company's Rocketmail webmail service, launched in 1997. In the end, Yahoo! acquired Four11 for $96 million. Yahoo announced the acquisition on October 8, 1997, close to the time that Yahoo! Mail was launched. Yahoo! chose acquisition rather than internal platform development because, as Healy said, "Hotmail was growing at thousands and thousands users per week. We did an analysis. For us to build, it would have taken four to six months, and by then, so many users would have taken an email account. The speed of the market was critical."
--- end wiki extract ---

Ravi: So Yahoo Mail hit the web over a year after Hotmail (and RocketMail). That clearly shows that Yahoo Mail was NOT the pioneer in webmail. I was wrong about my earlier statement.

AOL was not available in Mumbai or even India, in the mid-to-late-90s if I recall correctly. BSNL/MTNL was the service provided in Mumbai then, for both companies and homes, if I recall correctly. I came to know of Yahoo Mail first and not Hotmail. I think among my colleagues (then I was with Mastek as a consultant) Yahoo Mail was the webmail of choice. I did not know many people in my circle of contacts who used Hotmail then. I think that's why I was under the wrong impression that Yahoo Mail was a pioneer in webmail.
...
Altavista never seemed to make it big among regular users. I had used it at times but for me it was like an alternate search engine to Yahoo search.
----------------

C responded (slightly edited):

1. Altavista seemed to be the search engine of choice for a lot of people, until Google came along and they saw how superior it was.

2. Gmail started as a beta and you had to be invited to participate. Those who could join got 10-20 invitations they could send to their friends to join. Google did not accept direct applications (I know, I tried!). I don't know when it stopped being a so-called beta version.

-----------

Ravi wrote:

Yes, I too recall about Gmail beta and the need to be invited. I was offered an invitation by some young colleagues as well as senior students (M.Tech. (Comp. Sc.) students) in the Sai university (maybe in 2004/05 when I had already moved to Puttaparthi and was serving in the Sai university) who were onto it but I resisted for some time. Eventually I decided to take up an offer of an invite (I think an M.Tech. CS student passed on the invite to me) and got a gmail id. A few years down the line, that gmail id (the same one that I am using to send this mail) had become my main mail id (and the Yahoo mail id had become an alternate email id)!
-------------

[I thank Wikipedia and coltech.vnu.edu.vn, and have presumed that they will not have any objections to me sharing the above extracts from their websites (small extract from coltech.vnu.edu.vn) on this post which is freely viewable by all, and does not have any financial profit motive whatsoever.]